Registry editor will open. 4. Find Solutions, ask questions, and share advice with other HP product owners. STEP IV :- Delete the Entry from registry. Was offerred to buy a replacement with half off deal, with trade in of the old one. (More expensive model takes more cartridges / said no).Now very angry. have a peek at these guys
I have un-installed the driver (with HP's help by way of their specialized windows cleanup utility software). Reply 0 0 saab Top Student Posts: 5 Member Since: 02-05-2010 Message 5 of 13 (5,029 Views) Report Inappropriate Content Re: C6180 All-in-One An unexpected internal error has occurred when scanning Real Geek Forums > Archives > Operating Systems > Windows Vista > Windows Vista Printers & Scanners > "An unexpected internal error has occurred" while Scanning "An unexpected internal error has error an unexpected internal error has occurred click ok to close program, and then try one of the following #1 restart program. #2 restart P C and then try again. #
Step 2: From the drop down menue....choose "manage..." This should make the HP Director show up in the program bar at the bottom of your screen. Please let me know if this works for you. Some kind of command line or other with < Spoiler> in it popped up for a second before I started writing. My problem started IE 7 also.
Then check for the folder with name "Digital Imaging". I suspected the problem was a registry entry or two that isn't being deleted when I uninstalled and reinstalled. To accomplish this task, open Device Manager with the scanner attached and turned on, double-click on the icon for the scanner and click on the Driver tab. I saw the rest of this...
After deleting anything to do with HP and reloading the printer software (several times), I'm still getting the error message when I try to scan using the HP Solution Center: "An I am on a wireless system and can print fine. I have run thru the instrutions several times , but i still end up with the same error message. http://support.hp.com/in-en/document/c01162234 You may have to do this a few times.
What is worse, HP isn't offering a solution anywhere. Or, click C: , Program files , Hewlett-Packard , Digital imaging , and then bin . 3. lcdrdan lcdrdan01-21-2007, 03:39 PMIgnore my last reply. Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum!
Went through model number, serial number charade. http://www.realgeek.com/forums/an-unexpected-internal-error-has-occurred-while-scanning-480859.html It makes sense to me. Ask the community! Step two: Restart the computer On the Windows taskbar, click Start (), and then click Shut Down ().
Cause This error might occur when the driver software for an older scanner is not completely removed before installing the new product. More about the author Insert the product CD into the CD drive of the computer, and then wait a few seconds for the software installer to start. NOTE:- If you experience any issues with deleting "Digital Imaging" folder, the you can start computer in safe mode and can delete it. C5280 has same problem.
Here are the steps to start computer in safe mode: (a). Make sure you close all the HP softwares before installing the patch.This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions I can scan to a flashdrive by using th buttons on the unit itself so that's fine I have un-installed the driver (with HP's help by way of thei specialized windows check my blog The software opens and displays normally.
Tanks guys.ReplyDeleteAnonymousMay 20, 2010 at 11:27 AMThank you thank you! Don't want to do that. If you think you have received a fake HP Support message, please report it to us by clicking on the blue “Report Inappropriate Content” button above the message.
I received almost the same instrutions you have but they do not work. I then re-installed the driver they gave me. If you are suffering from this problem you will see the driver version is listed as 126.96.36.199. lcdr dan http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?lc=en&cc=us&dlc=en&os=228&product=446435&lang=en&softwareitem=sj-31873-2 I have had trouble scanning with my HP Scanjet 3570C after installing IE7.
Right-click Start, click My Computer, and then click Properties. However, this is an alternater solution, but I am sure that you will be satified with the HP Solution Center features, as this the latest scanning software. This would help us update our records with the contact history of our customers. news Inbuilt windows 7 Drivers For HP Printer Products On my way exploring windows 7 RC, i present the inbuilt windows 7 drivers for HP Printer products, i successfully configured my HP
The Windows Explorer window opens. 2. Follow the steps below. If prompted, select a method to identify your printer model, and then follow the on-screen instructions to go to the download page. Country: India Select a location After you choose your location, you'll be able to select a language Americas Europe, Middle East, Africa Asia Pacific and Oceania Select a language Confirm Back
I have HP Pavilion dv2000 laptop that I've had for close to 4 years. When the confirmation message displays, click Yes. The all-in-one responded correctly with the reset, but it still fails.I tried reloading the driver suite onto another computer and still got the same errors.